Last night Mark got home late and was super tired. He started telling me that earlier in the day he felt like quitting because he was over-booked with clients (all the moms and their kids want Mark to be their SLP). He was upset. Eleven hour days had stopped being unusual. I was delighted to note that when he said that he wanted to quit, the first thing to cross my mind was "ahh - the adventure continues!" I wasn't at all concerned. We talked.
We talked about all the ways that this job works for Mark - the people, the heart of the company, the affection that they always show for him, the location, the kids. By this morning, Mark could see that he could have more time, less work. It was all possible. He was going to talk to his boss, Karen, about a more efficient scheduling.
When he got to work, before he could talk to Karen, Karen talked to him. "You are working too hard. You have too many clients. We're going to have to fix this." Mark was finished work by 4:pm today. He is getting off on Friday at 1:pm.
Universal Manager rocks!
